COVID-19 Updates

Infection control has always been a top priority for our practice. We always follow infection control recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC) and the Occupational Safety and Health Administration (OSHA).

We want to update you on some of the changes we have made to protect our patients and team and what you can expect when you come in for your next appointment:

Before your appointment:

 


 
Day of your appointment:

 


 

Regarding appointments:
Our team is working hard to reschedule our patients. This will be an ongoing process since patient appointments for routine cleanings and check ups are scheduled months in advance. Know that we are making EVERY EFFORT to see all patients in a timely manner, but we ask for your understanding and flexibility as we are having to manage new scheduling times and an overall reduction in the number of daily appointments in order to follow along with CDC guidelines.

  • Your appointment may take longer than previously due to new protocols
  • You may see a different team member for your routine cleaning
  • If you get a message from us, please call us back or you may sacrifice your appointment time
    • It is imperative that we speak with you to go over the screening questions and to confirm or adjust your appointment time
  • If you need to cancel or reschedule your appointment for any reason, please give us at least 24 hours notice
    • Because of the number of appointments missed while the office was closed, every scheduled appointment holds significant weight for not only you but another patient who may need to be seen. Broken appointments for any reason other than illness will not be able to be rescheduled in a timely manner.

Please reach out to us if you have any questions or concerns!

Thank you for being our patient. We have missed seeing you and we value your trust and patience during this time. As always, we are committed to providing you with the highest quality care.

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When you schedule an appointment, that time will be reserved especially for you. We recognize that your time is valuable and strive to minimize your wait.

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“ I am impressed not only by the friendly yet professional people who work in the office (their kindness, promptness, and thoroughness) but also by Dr. Hall’s approachable demeanor...”

Rick,
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